uniBlogger.com Blog

Updated Photo Galleries

uniBlogger.com / ITMATTER Inc. — Sun, 02 Jan 2005 18:09:38 GMT

We have released updated Photo Galleries module.

The focus was primarily on image and gallery administration. Now, all skins allow logged in blog authors to switch between administrative and published views with ease.

When logged in to your blog and viewing your blog as published on Internet, you will see 'Edit Image' link while browsing each photo gallery, and you will see 'Edit Gallery' and 'Edit Image' links when viewing a photo.

We hope you enjoy using our blogging services.

What's Blog?

uniBlogger.com / ITMATTER Inc. — Tue, 21 Dec 2004 19:50:19 GMT

What is a Blog?

Dictionary.com defined “Blog“ as following:

Definition: an online diary; a personal chronological log of thoughts published on a Web page; also called Weblog, Web log
Example: Typically updated daily, blogs often reflect the personality of the author.

We like to think of Blog as many of the following:

1. Online journal used to connect with friends and other people on internet.

2. Online scrapbook with pictures, diaries, commentaries.

3. Place to collect and organize your thoughts.

4. Place of business. Many businesses take advantage of blogs to share and delegate information in real time. Some illustrations are real-estate agents, field agents, security personnel, traveling sales personnel, software engineers, industrial designers, journalists, online publishers andother knowledge workers that depend on timely data and feedback from customers and co-workers.

Blogging tools come in wide variety of features. While some featuresare common for most blogging services and software out there, uniBlogger packs man unique features as well.

Our challenge is to create set of online guides, or tutorials, that hopefully illustrate the use of these features in a simple and concise manner.

Welcome to uniBlogger.com

uniBlogger.com / ITMATTER Inc. — Sat, 04 Dec 2004 11:05:50 GMT

uniBlogger. com started as an idea to offer premium email and weblog services for both personal and business use. Further, the idea is to put you (the customer) in control. We believe one should be able to control and configure every feature of the product. We think this is especially important for business blogging.

In addition, we're working hard on new security features such as secure/private galleries (currently working), as well as private blog entries, secure public posts, and SSL support throughout the product.

In the next major release you will find instant messaging and desktop blog notification tools, updated web services, and APIs for developers wishing to create custom applications utilizing our services.

Lastly, we like to hear from you. Your feedback is important to us as it is the best way for us to continuously make our products better and easier to use.

Frequently Asked Questions (FAQ) - Introduction

uniBlogger.com / ITMATTER Inc. — Mon, 15 Nov 2004 16:06:13 GMT

This document strives to answer any frequently asked questions about the uniBlogger services. We will update this document frequently as we receive new questions from our users or just anyone else. In addition, we appreciate your feedback as it is the best way to ensure your questions don't go unanswered.

What makes uniBlogger different from any other blogging service?

uniBlogger is not just a set of blogging services - it is much more. uniBlogger allows anyone to create world class web sites out of the box in just few seconds. In addition, uniBlogger services deliver complete email, mailing list, and virtual domain management features.

Business users and other organizations love our management tools that give them instant control over unlimited number of blog users, their preferences, mailbox management, mailing lists, and virtual domains.

Lastly, we leave our competition behind when it comes to security and secure content features. uniBlogger features secure posts, secure categories, photo galleries and strong 128-Bit SSL encryption for any content delivered by our services.

But wait, there is more! We deliver truly advanced solutions as uniBlogger provides an open set of Web Service APIs and Tools that allow anyone to integrate our services on any platform.

How customizable are uniBlogger services?

As customizable as you like. uniBlogger can be configured for any web site style, color, structure, or any other user interface needs you may have. This is why we designed our services to be completely independent of how the data is presented. In addition, any visual style can be modified as well.

uniBlogger currently features over 33+ different visual styles out of the box. We call these default styles skins. Using skins you can instantly change the look and feel of your web site. We can assist you with how create your own skins, or we can create any additional skins that better meet your needs.

Our goal for uniBlogger is for you to able to create almost any style, or function of a web site, all the while utilizing our services and platform.

Can I get completely unique user experience?

Absolutely! Our premium services allow you to customize your web site to such a degree no one will able to tell the difference between custom developed web site and our managed services. In fact, premium services come with no advertisements and you can remove any reference to our uniBlogger brand.

You can further customize your solution by requesting virtual domain services to protect your brand and web presence.

Do I have to download and install any software?

No. uniBlogger services are completely managed services. We operate and maintain all software to remove any burden from you. This approach delivers worry free solutions and allows you to focus on what matters to you the most.

Your only are responsible for the maintenance of any custom applications that integrate with our services. This scenario applies to business or advanced users only.

What browser do I need to use uniBlogger services?

We strive to support as many browsers as possible. It is not always to support every browser or every version of a browser. Since uniBlogger is a set of managed web services, and we support all major web browsers, no special software and special web browsers are needed.

We support the latest versions of Mozilla, Internet Explorer, and FireFox web browser. It is possible many other browsers work with our services as well. We are continuously expanding our list of supported browsers.

What operating systems does uniBlogger support?

All operating system platforms that are able to run supported web browsers. The main list constitutes of Windows, Macintosh, and Linux platforms.

Can uniBlogger services be installed on my own servers?

We maybe able to license to organizations uniBlogger technology for internal use. However, we also provide dedicated hosting solutions for business use which may better fit your needs. Please contact us to get up to date information and terms.

Frequently Asked Questions (FAQ) - Accounts and Billing

uniBlogger.com / ITMATTER Inc. — Sun, 14 Nov 2004 14:11:05 GMT

How do I get to keep my premium account?

In order to keep your from expiring, by exhausting your trial period, you will need to update your 'Billing Information' via blog administration console. When signed into your blog click on 'Account' Tab -> 'Billing Information' section. Verify your information and press 'Submit'.

What happens to accounts when trial periods expire?

Any account that expires will be automatically downgraded to free account type. Free accounts have advertising displayed and do not enable premium features. For detailed feature comparison please refer to our Compare Plans web page.

Even though you will no longer be able to enjoy premium features, we believe this approach is much more friendly approach to take instead of deleting user data and accounts.

Lastly, even though premium features will be disabled, we will not remove any content related to such features. To activate such content again you will need to update your 'Billing Information' so that your account can be upgraded to premium account.

What happens to premium accounts that expire?

You will be downgraded to a free account in similar fashion as described above.

How can I pay for my account? What are my payment options?

At this time, we only accept Visa and MasterCard credit cards. We do not accept any other form of payment at this time. We do not accept personal cheques or cash payments.

Business clients may pay using a cheque in their business name. Please note, business accounts will not be activated until all funds have been received.

What is your pricing strategy?

uniBlogger services are priced at fair market value. We try our hardest to deliver services that are reasonably priced as well as pass down to you, the customer, and discounts we get on hosting and bandwidth.

From our perspective we charge for quality of service comprised of system administration, data maintenance, technical support, and the development of new features.

Further, our pricing strategy is very flexible and we have no intentions to lock customers into any particular plan. You may upgrade and downgrade at any time without restrictions.

Business customers will need to contact us directly as there may other external factors involved.

What about new features?

We develop new features all the time. In fact, our research and development inbox is always full. Our strategy is to ship as many features as possible across all the plans. Only, when a new feature directly relates to increased bandwidth or disk space use we may limit these features to premium accounts. Eventually, such features may find their way into all plans.

Lastly, some administration tools are only available to premium and business customers as it does not make sense to enable such tools on accounts that do not have those features.

What happens if I stop paying for my premium account?

We will attempt to contact you via email. We grant grace periods of up to 30 or more days for such occurrences as we understand this happens all the time. However, we reserve the right to deactivate the account until we receive balance owed. Eventually, we reserved the right to downgrade your account to a free account as noted above, or completely remove the account.

All action is subject to review and must be done manually. Please refer to our Terms of Use policy.

What are bandwidth limitations, if any?

We do not have set bandwidth limits. On rare occasions, in order to prevent abuse of our generosity, and to protect other users, we reserve the right to present an option to upgrade your account or to deactivate your account.

There are no hidden fees and each violation is handled by a customer representative. We understand occasional incidents are expended and will only be looking at systematic abuse.

Will my account be ever deleted if not used?

No. Currently, we have no plans to permanently remove such accounts.

How do I cancel my account?

You can discontinue any services via the Account -> Order List section of your blog administrative console. Please note this action is permanent and cannot be reversed.

Further, when hosting multiple blogs under your business account, any changes resulting from this action will affect all hosted blogs, mailboxes, mailing lists and domains as well.

Frequently Asked Questions (FAQ) - Quality of Service

uniBlogger.com / ITMATTER Inc. — Sat, 13 Nov 2004 16:33:58 GMT

Where are uniBlogger services hosted?

uniBlogger servers are hosted at Priority Colo Inc. in downtown Toronto. Connected to Peer1 networks among other backbone providers such as NAC (Network Access Corp) and Torix (Toronto Internet Exchange), with 100% network uptime guarantee, Priority Colo is reputable hosting provider with renowned quality of service.

From their web site: "Priority Colo is dedicated to serving its customers with a level of excellence never before received in the colocation industry. With cutting edge technology, competitive pricing, and customer service that goes above and beyond, we hope to make your experience as a customer one to remember."

What sort of computer systems uniBlogger uses?

We use top of the line, brand new SuperMicro servers with redundant disk arrays. All data is stored on multi-processor high performance Linux data servers connected on an internal gigabit network for maximum performance. All customer data is encrypted and backed up in real-time to ensure high security and prevent data loss.

What backup strategy uniBlogger uses?

In addition to the hardware level backup, uniBlogger replicates all customer data in real time fashion across internal distributed network. Should any server on one of our hosting networks fail, other servers step in and provide all replicated data automatically. We take data integrity seriously and take every measure possible to prevent any failures.

Why not just roll my own?

You can. However, should you strive for even limited quality of service delivered by uniBlogger, you would have to deal with issues of network redundancy, server hosting, server redundancy, data integrity, network security, monitoring and more.

In addition, by rolling your own hosted solution you will have maintain the HTML and server software delivering services, as well as solve any integration and platform issues on continual basis.

uniBlogger services offer mature and time proven industry solutions that will save you months of development time and maintenance. We take great pride in providing some of the most advanced web services and promise to provide you with a solution that is far superior to most competing solutions available on the internet today.

Does uniBlogger offer email services?

Absolutely! uniBlogger offers top of the line email services. We support technologies such as IMAP, POP3 coupled with 128-Bit Strong encryption over SSL (Secure Sockets) to ensure highest possible security.
[link to full features]

Do I need to use uniBlogger email services?

Not at all! We designed our services for flexibility. You may chose to utilize any existing email services that you already have. Simple configure your services to use any existing email address and servers you mail be already using.