Frequently Asked Questions (FAQ) - Quality of Service

Posted on Saturday, November 13, 2004 4:33 PM

This document strives to answer any frequently asked questions about the uniBlogger services. We will update this document frequently as we receive new questions from our users or just anyone else. In addition, we appreciate your feedback as it is the best way to ensure your questions don't go unanswered.

Where are uniBlogger services hosted?

uniBlogger servers are hosted at Priority Colo Inc. in downtown Toronto. Connected to Peer1 networks among other backbone providers such as NAC (Network Access Corp) and Torix (Toronto Internet Exchange), with 100% network uptime guarantee, Priority Colo is reputable hosting provider with renowned quality of service.

From their web site: "Priority Colo is dedicated to serving its customers with a level of excellence never before received in the colocation industry. With cutting edge technology, competitive pricing, and customer service that goes above and beyond, we hope to make your experience as a customer one to remember."

What sort of computer systems uniBlogger uses?

We use top of the line, brand new SuperMicro servers with redundant disk arrays. All data is stored on multi-processor high performance Linux data servers connected on an internal gigabit network for maximum performance. All customer data is encrypted and backed up in real-time to ensure high security and prevent data loss.

What backup strategy uniBlogger uses?

In addition to the hardware level backup, uniBlogger replicates all customer data in real time fashion across internal distributed network. Should any server on one of our hosting networks fail, other servers step in and provide all replicated data automatically. We take data integrity seriously and take every measure possible to prevent any failures.

Why not just roll my own?

You can. However, should you strive for even limited quality of service delivered by uniBlogger, you would have to deal with issues of network redundancy, server hosting, server redundancy, data integrity, network security, monitoring and more.

In addition, by rolling your own hosted solution you will have maintain the HTML and server software delivering services, as well as solve any integration and platform issues on continual basis.

uniBlogger services offer mature and time proven industry solutions that will save you months of development time and maintenance. We take great pride in providing some of the most advanced web services and promise to provide you with a solution that is far superior to most competing solutions available on the internet today.

Does uniBlogger offer email services?

Absolutely! uniBlogger offers top of the line email services. We support technologies such as IMAP, POP3 coupled with 128-Bit Strong encryption over SSL (Secure Sockets) to ensure highest possible security.
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Do I need to use uniBlogger email services?

Not at all! We designed our services for flexibility. You may chose to utilize any existing email services that you already have. Simple configure your services to use any existing email address and servers you mail be already using.